Terms and Conditions of Service
Welcome to Sondara holistic!
These Terms and Conditions ("Terms") apply to your access and use of the website www.sondaraholistic.com ("Site"). By accessing or using our Site, you agree to be bound by these Terms, including our Privacy Policy, which governs the collection and use of your personal data. If you do not agree with these Terms, please do not use our Site.
1. General Information
Sondara holistic is a personal blog. Our aim is to provide holistic health and wellness products and related content. We reserve the right to update, modify, or change these Terms at any time, and all changes will be posted on this page. By continuing to use our Site after such changes, you accept the updated Terms.
2. Products and Services
The products and services available through Sondara holistic are intended solely for personal use. Products purchased through our Site may not be resold without prior written consent from Sondara holistic.
We strive to ensure that all information on our Site is accurate, but errors, inaccuracies, or omissions may occur. We do not guarantee that the descriptions, prices, or availability of products are free from errors. In the event of any inaccuracies, we reserve the right to correct them at our discretion.
3. User Accounts
To access certain areas of the Site or make a purchase, you may need to create an account. When you create an account, you agree to provide accurate and complete information, and you are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized access to your account. We are not responsible for any loss or damage arising from your failure to comply with these security obligations.
4. Ordering and Payment
By placing an order on the Site, you agree to purchase the products for personal use, in compliance with applicable laws. Payment for products is made at the time of order, using the methods available on the Site.
We accept various payment methods, including credit and debit cards and other payment providers. All prices are listed in Swiss Francs (CHF) or other currencies as stated, and may be subject to change. Delivery charges, taxes, and customs duties may apply depending on your location and are calculated at checkout.
5. Shipping and Delivery
We aim to process and ship orders within [2-5 business days]. Shipping times may vary based on your location, and we cannot guarantee delivery dates. All shipping costs are calculated at checkout based on the delivery address. You are responsible for ensuring the correct delivery address is provided. If the delivery address is incorrect, we may charge you for re-shipment.
6. Returns and Refunds
Due to the nature of our products, all sales are final. We offer high-quality, natural, and organic products that are intended for personal use, and for hygiene and safety reasons, we cannot accept returns or provide refunds on any purchases.
This policy applies to all products sold on Sondara holistic, including oils, skincare, and other holistic wellness products. We encourage you to carefully review your order before completing the purchase. If you have any questions or concerns about the products before making a purchase, please feel free to reach out to our customer service team for assistance.
In the event that you receive a damaged or defective product, please contact us within 7 days of receipt with relevant details, including photographs, and we will assess the situation and offer a suitable resolution.
7. Intellectual Property
All content on the Site, including but not limited to text, graphics, images, logos, videos, and software, is the property of Sondara holistic or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content from the Site without our prior written consent.
8. Limitation of Liability
Sondara holistic is not liable for any damages arising from the use of the Site or the products purchased, including, but not limited to, direct, indirect, incidental, or consequential damages. We do not guarantee that the Site will be free from errors, viruses, or other harmful components. You use the Site at your own risk.
9. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.
10. Third-Party Links
The Site may contain links to third-party websites or services that are not controlled or operated by Sondara holistic. We are not responsible for the content, privacy practices, or actions of third-party websites. Please review the terms and privacy policies of any third-party sites you visit.
11. Affiliation and Affiliate Links
Sondara holistic may participate in affiliate marketing programs and other partnerships, where we earn commissions or other compensation from qualifying purchases made through links on our Site.
When you click on certain links on our website and make a purchase, we may receive a small commission at no additional cost to you. These affiliate links are carefully chosen, and we only promote products or services that we believe align with our values and would be of interest or benefit to our customers.
However, we do not guarantee the quality, accuracy, or legality of the third-party products or services linked through these affiliate links. By using the Site and engaging with affiliate links, you acknowledge and agree that Sondara holistic is not responsible for any third-party products, services, or transactions that occur through these links.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Switzerland. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Switzerland.
13. Dispute Resolution
If you have a complaint, please contact us at talktome@sondaraholistic.com. We will do our best to resolve any issues amicably. If we are unable to resolve a dispute, we may refer the matter to an alternative dispute resolution process.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review these Terms periodically to stay informed about our practices.